At Jeremy Gadgets, we strive to provide high-quality home tech gadgets. However, if you receive a defective or damaged item, you may request a return or refund under the following conditions.
1. Eligibility for Returns
- Returns are accepted only for defective or damaged products.
- You must request a return within 7 days of receiving your order.
- The item must be unused, in its original packaging, and with all accessories included.
2. Return Process
- Contact Us – Email [email protected] within 7 days of delivery with your order details and photos of the defective or damaged item.
- Approval & Instructions – If your return request is approved, we will provide instructions on how to return the product.
- Return the Item – The product must be shipped back to us following our provided instructions.
- Inspection & Resolution – Once we receive and inspect the item, we will process a refund or send a replacement as applicable.
3. Refund Policy
- Refunds will be issued only for defective or damaged products after verification.
- Refunds will be processed within 7-10 business days after receiving the returned item.
- The refund will be issued via your preferred method (bank transfer or other applicable options).
4. Non-Returnable Items
- Items that are not defective or damaged.
- Products returned after 7 days of delivery.
- Items that are used, missing parts, or not in their original packaging.
5. Contact Us
For any return or refund requests, please email us at [email protected] .